Frequently Asked Questions
Where can I obtain assembly instructions?
The following PDF link of instructions is e-mailed with each order confirmation: (this includes instructions for both the full-size and Petit versions.
Grandelier Assembly Instructions
What additional colors are available?
Black is always available for an additional $50 per Grandelier, or per 3 Petit Grandeliers. Prices and availability of other colors can vary, but are at least an additional $110 per Grandelier. Volume orders may be less than this. Please inquire about availability.
How can I hang the Grandelier?
The Grandelier can be hung using a variety of methods. It may only weigh 12.5 lbs, but safety should be the most important consideration. With a vertical line connected to a point directly above, 100 lb monofilament can very safely be used if tied properly. Heavy-gauge wire also works in these instances. To suspend the chandeliers horizontally across a space, a qualified installation of tensioned steel cable (16 gauge, min.) may be used.
Can you recommend where to buy bulk AA batteries?
How can I clean the Grandelier?
How long will the Grandelier last?
Do you offer replacement parts?
How long does it take to ship?
What happens if the Grandelier arrives damaged?
Can I use clip-on chandelier lamp shades?
Most small clip-on lamp shades should have no issues attaching to the the LED candles of the full size Grandelier. Please verify all measurements. Please consider that some lamps shade colors or materials may mute the LED illumination to different degrees if that is of concern. We also have sourced taller 11″ candles (below) available for special order, which add an additional $26 per Grandelier.
What are all of the dimensions/weight?
assembled, 67″ wide x 44″ tall
unassembled, 33″ wide x 44″ tall x 1 1/2″ thick
LED Candles are each 6 1/2″ tall x 3/4″ wide. They rise 4 3/4″ above the silhouette candleholder of the Grandelier.
Le Petit Grandelier
assembled, 28″ wide x 14″ tall
unassembled, 19″ wide x 14″ tall
Just under 3 lbs.